NOC online · 24×7 IBM i & AIX monitoring IST --:-- · Mon–Sun · support@vsrtech.in
IBM Power Systems Managed Services

IBM i and AIX experts who keep core systems running.

VSR Tech supports the IBM Power estate that runs your ERP, banking, manufacturing and logistics workloads. That covers IBM i (AS400), AIX, PowerVM and HMC. We provide 24×7 monitoring, L2/L3 administration, PowerHA high availability, upgrades and modern development, all from one specialist team.

IBM i 7.2 – 7.6 AIX 7.1 – 7.3 PowerHA for i & AIX Since 2016
Live view · our NOC console
Illustrative screen · simulated valuesRefreshes every 3 s
IBM i 7.2–7.6 AIX 7.1–7.3 Power8 → Power11 PowerVM Dual VIOS HMC Live Partition Mobility PowerHA for i PowerHA SystemMirror BRMS NIM SUMA LVM · JFS2 Db2 for i RPGLE · free-form CL / CLLE COBOL/400 SQL on IBM i PASE Code for IBM i nmon · topas RBAC · AIXPert Ansible for Power IBM Power Virtual Server
24×7
NOC monitoring for IBM i and AIX
2OS
IBM i and AIX on one Power estate
3levels
L1, L2 and L3 escalation path
10yrs
Supporting Power Systems since 2016
What we cover

One team for the whole IBM Power stack

Most companies running IBM i also run AIX on the same Power servers, managed from the same HMC. Splitting that across several vendors slows every incident down. We cover all three layers.

IBM i · AS400 · iSeries

IBM i

Operations, administration, HA/DR and development for the integrated platform behind ERP and core business applications.

  • Work management
  • BRMS
  • Db2 for i
  • RPGLE / CL / COBOL
  • PowerHA for i
  • QAUDJRN
Learn more →
AIX · UNIX on Power

AIX

Administration, clustering, patching and tuning for Oracle, Db2, SAP and custom application servers on AIX.

  • LVM / JFS2
  • NIM · SUMA
  • PowerHA SystemMirror
  • nmon · topas
  • RBAC · AIXPert
  • ksh / Ansible
Learn more →
Power Systems platform

PowerVM & HMC

The virtualization and hardware layer under both operating systems: LPARs, VIOS, storage paths, firmware and capacity.

  • HMC
  • Dual VIOS
  • NPIV · SR-IOV
  • Live Partition Mobility
  • Firmware
  • Power Virtual Server
Learn more →
Service explorer

Pick a service to see exactly what's included

Every service is delivered by engineers who work on IBM i and AIX every day. Filter by platform, then select a service.

13 services

IBM i Monitoring & Operations

IBM i
===> WRKACTJOB · DSPMSG QSYSOPR

Round-the-clock monitoring of every IBM i partition, with runbook-driven first-call fixes and clean escalation to L2/L3.

What's included

  • Jobs, subsystems, job queues and MSGW watch
  • QSYSOPR message handling by runbook
  • Batch schedule and end-of-day job tracking
  • ASP usage, CPU and response-time thresholds
  • Vendor and IBM case coordination

What you get

  • Shift handover logs
  • Timestamped incident tickets
  • Monthly availability report
24×7 Runbooks First-call fix Full details Ask about this service
Versions & tooling

The releases and tools we work with every day

Running an older release? We support those too, and can plan a safe path to a supported level.

PlatformReleases supportedTools and technologiesTypical workloads
IBM i IBM i 7.2 · 7.3 · 7.4 · 7.5 · 7.6 BRMS, Navigator for i, ACS, RDi, VS Code with Code for IBM i, PowerHA for i, logical replication (MIMIX, Maxava, iTera) ERP (JD Edwards World, Infor LX/BPCS, M3), core banking, distribution
AIX AIX 7.1 · 7.2 · 7.3 NIM, SUMA, alt_disk_install, LVM/JFS2, PowerHA SystemMirror, nmon, RBAC, AIXPert, Ansible for AIX Oracle Database / RAC, Db2, SAP, middleware, custom C/Java apps
PowerVM VIOS 3.1 · 4.1 · HMC V10 Dual VIOS, NPIV, vSCSI, SR-IOV, shared processor pools, Live Partition Mobility Mixed IBM i, AIX and Linux LPARs on one frame
Hardware Power8 · Power9 · Power10 · Power11 Firmware planning, capacity on demand, hardware refresh and LPAR migration On-premise frames and data-centre moves
Cloud IBM Power Virtual Server Cloud DR, lift-and-shift of IBM i and AIX LPARs, dev/test environments DR site replacement and hybrid estates
L124×7 NOC. Watches QSYSOPR, errpt, jobs, filesystems and HA state, applies runbook fixes and escalates.
L2IBM i and AIX administrators. Handle job failures, storage, users and security, backups and performance.
L3Senior engineers. Handle PowerHA, upgrades, VIOS/HMC changes, root-cause analysis and DR recovery.
DEVRPGLE, CL, COBOL, SQL and shell developers. Deliver fixes, enhancements and modernization.
Incident response

See how a night-time incident gets handled

Two real-world scenarios, from first alert to root cause. Choose a platform and press play.

Self-assessment

What's your platform health score?

Six quick questions per platform, based on the risks we find most often during takeovers. Your score updates as you answer.

Modernization

Keep the platform. Modernize how it works.

IBM i and AIX are still some of the most reliable platforms you can run. The value is in the applications and processes built over decades. We modernize them step by step, without risky rewrites.

IBM i
Fixed-format RPG III→Free-form RPGLE

Code modernization

Convert and refactor programs into modular, free-form RPG with service programs, so new developers can work on them.

IBM i
DDS physical files→Db2 SQL DDL

Database modernization

Move to SQL tables, views, indexes and constraints for better performance and reporting through standard tools.

IBM i
Green screen only→REST APIs

APIs & integration

Expose IBM i programs and data to web, mobile and cloud apps through IWS, Node.js or Python running in PASE.

IBM i
Source in QRPGLESRC→Git + CI/CD

DevOps for IBM i

Source in Git, editing in VS Code with Code for IBM i, and automated builds and deployments.

AIX
Manual SMIT work→Ansible playbooks

AIX automation

Automate patching, user management and compliance checks with IBM's Ansible collections for AIX and IBM i.

Power
Ageing Power8/9→Power10/11 · PowerVS

Platform refresh & cloud

Move LPARs to new hardware or IBM Power Virtual Server, including DR in the cloud, with planned cut-overs.

Example · the same logic, before and after modernizationCUSTINQ · credit check
Before · fixed-format RPG
C* Check customer credit limit
C     CUSTNO    CHAIN     CUSTMAST                 90
C     *IN90     IFEQ      *OFF
C     CMBAL     ADD       ORDAMT        NEWBAL  11 2
C     NEWBAL    IFGT      CMCRLM
C               MOVE      'Y'           HOLD
C               ELSE
C               MOVE      'N'           HOLD
C               ENDIF
C               ENDIF
After · free-form RPGLE + SQL
dcl-proc checkCredit export;
  dcl-pi *n ind;
    custNo  packed(7:0) const;
    orderAmt packed(11:2) const;
  end-pi;
  dcl-s overLimit ind inz(*off);
  exec sql select balance + :orderAmt > credit_limit
             into :overLimit
             from customers where cust_no = :custNo;
  return overLimit;
end-proc;
How we take over support

A calm, planned transition with no gap in coverage

Assess

We run a discovery across every LPAR: releases, PTF and TL levels, backups, HA state, security and capacity.

Design

We write runbooks, monitoring thresholds, escalation paths and SLAs, and size the right team for IBM i and AIX.

Transition

Knowledge transfer from your current team or vendor, with shadowing and reverse shadowing until we own it end to end.

Run & improve

BAU support with monthly service reports, capacity trends and a rolling list of improvements.

Engagement models

Pick the model that fits your team

Managed Support

We run your IBM i and AIX operations end to end under an agreed SLA.

  • 24×7 L1–L3 coverage
  • Monthly service and capacity reports
  • One point of contact for both platforms
Most requested

Dedicated Engineers

Named IBM i or AIX administrators and developers who work as part of your team.

  • Onsite, offshore or mixed
  • Your processes and ITSM tools
  • Scale up or down as needed

Projects

Fixed-scope work with a clear plan and sign-off.

  • OS upgrades and hardware refresh
  • PowerHA builds and DR tests
  • Health checks and modernization
Questions

Common questions from IBM i and AIX teams

Can one team really support both IBM i and AIX?

Yes. Our team has dedicated IBM i and AIX engineers, and both share the PowerVM and HMC layer. One team means one ticket queue and faster fixes when an issue crosses platforms, for example a VIOS storage path problem affecting several LPARs.

Can you take over from our current vendor or in-house team?

Yes. We run a structured knowledge transfer with shadowing and reverse shadowing, so coverage never drops during the handover.

Do you build and test PowerHA clusters?

Yes. We design, build and test PowerHA SystemMirror for AIX and PowerHA for i, and we also work with logical replication tools on IBM i. We recommend a documented failover test at least once a year.

Our IBM i or AIX release is out of support. Can you still help?

Yes. We support older releases day to day and plan the upgrade path, including hardware and firmware prerequisites, application testing and a rollback plan.

Can you move us to Power10, Power11 or the cloud?

Yes. We plan and run hardware refreshes and migrations to IBM Power Virtual Server using save/restore, mksysb, replication or Live Partition Mobility, depending on your downtime window.

What does the free health check include?

A review of releases and fix levels, backups and recovery readiness, HA configuration, security settings and capacity for one IBM i or AIX system, followed by a short written report with prioritized actions.

Get in touch

Contact Us

Tell us about your IBM Power environment. An IBM i or AIX engineer will get back to you, usually within one business day.

HoursMon – Sun · 9:00 am – 10:00 pm IST · NOC 24×7
Existing customers Submit a ticket · My tickets