NOC online · 24×7 IBM i & AIX monitoring IST --:-- · Mon–Sun · support@vsrtech.in
About VSR Tech

About Us

VSR Tech is an Indian IT services company, founded in 2016, that specializes in IBM Power Systems: IBM i (AS400), AIX, 24x7 monitoring, cloud and modernization.

Who we are

VSR Tech (VSR IT Services) is an IT services company founded in 2016 and based in India. We help organizations run, protect and modernize the IBM Power systems at the heart of their business: IBM i (AS400), AIX and the PowerVM platform underneath.

Our engineers support IBM i and AIX every day for businesses in India, the UK and around the world. We look after production systems that run ERP, finance, banking, manufacturing and distribution, where downtime is not an option.

Our story

VSR Tech began as a managed IT services provider, supporting infrastructure, cloud and end-user services for small and medium businesses. Over time, more of our work came from customers who depended on IBM i and AIX and struggled to find skilled, reliable support for them.

So we specialized. Today our practice is built around IBM Power Systems, with a 24×7 NOC, experienced L2 and L3 engineers, and developers who know RPG, CL, COBOL and SQL. We still bring our broader infrastructure and cloud experience to every engagement, because Power systems never run on their own.

What we do

  • AS400 Support: monitoring, administration, HA/DR, upgrades, security and development for IBM i
  • AIX Support: administration, PowerHA clustering, patching, security and performance tuning
  • Transformation: modernizing applications, databases and platforms without risky rewrites
  • Cloud Support: IBM Power Virtual Server, cloud DR, Azure and AWS
  • 24×7 NOC: round-the-clock monitoring and first response

Our vision

To be the most trusted partner for businesses that run on IBM Power Systems, known for deep expertise, dependable service and honest advice.

Our mission

To keep our customers’ core systems running and secure, help them modernize at a pace that suits their business, and make specialist skills affordable for companies of every size.

What we believe in

Expertise

We focus on IBM i and AIX, so our engineers go deeper than a general IT team can. We keep our skills current with every new release, tool and best practice.

Reliability

Your systems run your business, so we treat every alert as if it were our own. Clear runbooks, fast escalation and calm execution are at the centre of how we work.

Ownership

We take responsibility for outcomes, not just tickets. When something fails, we find the root cause and make sure it does not happen again.

Transparency

You see what we see: every ticket, every change and a clear monthly report. We give honest advice, even when the answer is that you do not need something.

Value

We keep our pricing competitive, so that specialist IBM Power skills are within reach for small and medium businesses as well as large enterprises.

How we work

TopicWhat to expect
Delivery model24×7 NOC with L2 and L3 engineers, onsite, offshore or mixed
EngagementManaged service, dedicated engineers or fixed-scope projects
OnboardingStructured knowledge transfer with no gap in support
CommunicationDaily summaries, monthly service reviews and a single point of contact
SecurityNamed accounts, least-privilege access and your change process

Work with us

Whether you need a second pair of eyes on one system or a partner to run your whole Power estate, we would be glad to talk. Contact us and an engineer will get back to you, usually within one business day.

Get in touch

Contact Us

Tell us about your IBM Power environment. An IBM i or AIX engineer will get back to you, usually within one business day.

HoursMon – Sun · 9:00 am – 10:00 pm IST · NOC 24×7
Existing customers Submit a ticket · My tickets